FAQS

Who makes the pieces?

Everything is designed and made by me — Ren — in my woodland studio.

I’ve worked with leather since 2002, but sewing since the 1970s. Using traditional techniques and vintage machines, each piece is made slowly in small batches and added to the shop when ready.

 

What leathers do you use?

I use premium hides from gold-rated Italian tanneries.

The palette is small and nature-led, usually includes — conker, and mossy green — chosen to age well and last for years. Occasional limited colours appear in small runs.

 

Delivery times

Ready-made: 1–3 working days dispatch time (Royal Mail 48hr tracked).

UK orders are fully insured. International orders are insured up to £250.

Available destinations include England, Scotland, Wales, Northern Ireland, USA, Canada, Australia & New Zealand. Shipping rates are shown at checkout. Tracking details are sent at the time of posting, but typically your UK order should arrive within 3 to 5 working days. International customers are responsible for any custom fees incurred on arrival. Sadly I am no unable to post to European countries.

*USA customers only - I post via the Royal Mail PDDP scheme, tariffs pre-paid. Usual customs charges may apply as before.

 

Returns

Returns accepted within 14 days (unused, original packaging only). Returns exclude any requested / made to order items.

 

If you have any questions, feel free to get in touch